Terms of use.

These Terms apply when you use the Still Kicking Mobility public website, application, member account, staff workspace, family portal, or related digital features.

The service

Still Kicking supports in-home fitness and mobility services, exercise planning, scheduling, reminders, progress and achievement tracking, member communication, current operational announcements, non-emergency safety check-ins, a private Community for members and authorized Still Kicking staff, and approved family visibility.

Not medical care

Still Kicking is not a healthcare provider, physical-therapy practice, emergency service, or substitute for advice, diagnosis, or treatment from a licensed professional. Exercise information, achievements, reminders, announcements, safety check-ins, staff follow-up, and Community content are not medical advice, continuous monitoring, or emergency response.

Safety responsibilities

• Share relevant restrictions, recent falls, injuries, procedures, or material health changes before activity
• Use stable support and equipment as directed
• Stop and report pain, dizziness, unusual shortness of breath, chest symptoms, sudden weakness, or instability
• Call 911 for an emergency and do not wait for a message or safety-check-in response

Announcements and safety check-ins

Announcements are broad, current operational notices for eligible members, trainers, or both. Choosing Got it records acknowledgment; it does not agree to new service terms or guarantee that every notice was delivered. An announcement may be scheduled, expire, or be taken down when it is no longer pertinent.

A safety check-in lets a member report a non-emergency change for staff follow-up. Provide accurate answers and avoid unnecessary information about other people. Still Kicking does not promise immediate or continuous review. If you may be in immediate danger, call 911 or a trusted person instead of waiting for the app.

Accounts and family access

Use only the account, link, and PIN provided or authorized for you. Keep credentials private. Do not share member information outside the authorized purpose. Notify Still Kicking if access may be compromised.

Scheduling, payment, cancellation, and refunds

Current pricing, visit frequency, subscriptions, cancellation rules, refund terms, and payment arrangements are provided when services are offered or purchased. Those specific terms supplement these website Terms. Ask Still Kicking what payment documentation is available, and ask your insurer about possible coverage or reimbursement.

Acceptable use

Do not attempt unauthorized access, interfere with the service, upload harmful material, scrape private records, impersonate another person, or use member information for an unauthorized purpose.

Community participation

Community is for encouragement and everyday experiences. Members participate under a Community nickname. Trainer and administrator contributions show an official staff name and verified Still Kicking staff badge. Staff must not use Community to disclose or discuss a member’s private service, account, family, contact, or health information.

Do not post harassment, threats, discriminatory or sexual content, advertising, spam, another person’s private information, account or family-access details, medical instructions, or content that creates an immediate safety risk. Do not use Community to contact emergency services or obtain medical advice. Participants may report content for review, but Still Kicking does not promise immediate or continuous review. Still Kicking may hide content, limit posting, suspend Community access, or preserve records when reasonably needed for moderation, privacy, safety, security, or legal obligations.

Availability and changes

Still Kicking may update features, content, policies, or these Terms and may temporarily interrupt access for maintenance, security, legal requirements, or events outside reasonable control. In-app and email reminders and announcement delivery are convenience features and are not guaranteed.

Intellectual property

The Still Kicking name, visual design, software, original exercise materials, and website content are owned by or licensed to Still Kicking. Personal use of member-facing materials does not transfer ownership or permit commercial redistribution. You keep ownership of content you submit and give Still Kicking permission to store, display, moderate, and process it only as needed to operate the service.

Suspension or termination

Still Kicking may restrict or end access when an account is inactive, unauthorized, unsafe, abusive, legally restricted, or used contrary to these Terms. Records may remain subject to retention requirements.

Disclaimers and limits

The service is provided based on the information available and cannot guarantee a specific fitness, health, fall-prevention, or independence outcome. To the extent allowed by applicable law, Still Kicking is not responsible for indirect or consequential loss arising from unavailable digital features or misuse of the service.

Questions

The Contact page shows whether public inquiries are open. If any term is unclear, do not agree to or use the service until you have an answer.