For Families & Caregivers

Support that respects the member and keeps family informed.

When someone you love wants help staying active at home, the Contact page can be used to ask about service options and what the member can choose to share.

Request a conversationThe Contact page shows whether online inquiries are open.
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Common Questions

What families often want to know.

What support is available after physical therapy?
How does in-home coaching work?
What can a family viewer see?
Can family take part from far away?
What does coaching cost?
How do we decide whether it fits?
How It Works

The member stays in control.

1

Start with a conversation.

Before enrollment, confirm the service, availability, schedule, and current prices with Still Kicking.

2

Choose family access.

The member decides whether to create a family link and which sections it can show.

3

Keep it read-only.

Family viewers can see approved information but cannot message through the portal or change member records.

Family View

Only the sections the member approves.

The family link is optional, protected by a PIN, and read-only.

Visits

When approved, see upcoming and recent visits, including the scheduled time and trainer name.

Weekly Activity

When approved, see how many assigned exercises were completed during the last seven days.

Assessment Trends

When approved, see selected changes over time with a reminder to ask the trainer for context.

Family-Visible Notes

When approved and available, see notes that staff chose specifically for family visibility.

No Changes or Messages

The family view cannot edit records or send messages. Questions go through the contact route provided by Still Kicking.

Family Questions

Use the Contact page to ask about service options and family involvement.

Live far away?

See selected updates from wherever you are.

If the member chooses family access, an approved viewer can use the read-only link to see selected visits, activity, progress, or notes.

Request a Conversation
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Have questions about family involvement?

Check the Contact page before sending a question about service options or the family view.

Contact Still Kicking